Stakeholders at all levels of a healthcare system have a vested interest in improving quality and safety. Managers play instrumental roles in creating and delivering high-quality services but many frontline clinical and administrative staff members are also involved, directly or indirectly, in shaping patient care systems and designing safer, more efficient processes.Applying Quality Management in...
Hardcover: 355 pages
Publisher: Health Administration Press; 4 edition (April 1, 2017)
Language: English
ISBN-10: 1567938817
ISBN-13: 978-1567938814
Product Dimensions: 7 x 1 x 10 inches
Amazon Rank: 382122
Format: PDF ePub TXT ebook
reviews: Sexist, like many nursing text books. In this book the first example illustrated portrays a busy pediatrician (denoted by feminine pronouns) that provides good quality services, but is hindered by the manager's (denoted by masculine pronouns) inabil...
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